If you are experiencing problems when using CM/ECF the cache on your computer may be full.  Cache is a location on your hard drive where data is stored. When you search the Internet, your computer keeps track of every page you have visited and saves this information on your hard drive. If this file becomes large (i.e., many pages have been searched), the result may be a loss of data. (http://www.pacer.gov/psc/faq.html)

For Internet Explorer (IE)

1. Open Internet Explorer
2. Hold down both the Crtl and Shift keys, then press the Del key
3. In the "Delete Browsing History" window that appears, uncheck all the options except the Temporary Internet Files and website files

4. Click the Delete button at the bottom of the window

For Firefox

1. Open Firefox
2. Hold down both the Crtl and Shift keys, then press the Del key
3. In the "Clear All History" window that appears, set the time range from the drop down box to Everything,  uncheck all the options except the Cache

4. Click the Clear Now button at the bottom of the window

For Google Chrome

1. Open Google Chrome
2. Hold down both the Crtl and Shift keys, then press the Del key
3. In the "Clear browsing data" window that appears, set the time range from the drop down box to All Time, and uncheck all the options except the Cached images and files

4. Click the Clear data button at the bottom of the window